Information Disclosure Policy
We know that you care how information about you is used and shared, and so do we. That is why at Sportsman Inn Limited ("SIL", "we", "our" and "us"), we are committed to protecting your privacy, and we support a general policy of openness about how we collect, use and disclose your personal information.
SIL requires certain personal information from each guest in order to process a reservation. This information includes the guest’s name, contact information (address, telephone number, email address) and credit or debit card number. The Resort will never disclose customer information to any other person or organization without direct consent, unless an emergency situation requires it or we are legally obligated to do so.
How We Use Your Personal Information
We use the personal information that you provide for such purposes as responding to your search requests, communicating with you and enabling certain functionalities in our service offerings for your use.
We use the personal information that we collect to provide you with, or make available to you, the services, including:
- respond to your search requests;
- enable certain functionalities in our service offerings for your use;
- do all the things necessary to administer the services we offer and our website;
- personalize the user experience of certain of our services;
- research, develop, manage, protect and/or improve our products and services; and
- develop and maintain our relationship with you and communicate with you.
We may employ third parties to perform certain functions on our behalf. Examples include fulfilling orders and payments, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These third parties may receive access to your personal information, but only as required to perform their functions, and cannot use the personal information for any other purposes.
Use or Disclosure for Communication and Marketing Purposes
To help us make e-mails more useful and likely of interest to you, we may receive a confirmation when you open e-mail from us if your computer supports such capabilities. We may also compare our customer list to lists received from third parties, in an effort to avoid sending unnecessary messages to our customers.
If you have not opted out of receiving marketing materials or communications, we may also use (but will not disclose) your personal information to promote and market additional goods, services and special offers from us and/or our business associates, including by means of direct marketing. We may also disclose your name and mailing address to these affiliates and/or third party business associates so that they can send you promotional materials directly.
Knowledge and Consent
We collect personal information about you, from you, or from third parties you authorize us to collect such information from, only when you voluntarily provide it or authorize us to collect it. Typically, we will seek consent for the use or disclosure of your personal information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before use (for example, when we want to use information for a purpose not previously identified). The form of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations of the individual in the circumstances.
We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.
Retention and Storage of Your Personal Information
We retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected, and to comply with applicable laws, enforce our Conditions of Use and other agreements we have entered into with you, and protect or enforce our rights. This may include exchanging information with other companies, governmental and quasi-governmental institutions and crime prevention organizations for fraud investigation, detection, prevention and/or protection purposes. Your consent to such purposes remains valid after you leave our website and/or cease using any of our products and services.
Site Tracking Policy
SIL employs tracking software to monitor website usage and customer traffic patterns. Doing so aids in the development of website content and provides useful information to help adjust the site layout to better meet the needs of our guests. This information is never shared with other organizations for commercial purposes. SIL does not partner or have relationships with any ad server companies which would cause our guests to receive unwanted email.
During this process, only the domain name (not email address) is collected from visitors to our web page. The email addresses of those who communicate with us via email, aggregate information and user-specific information on what pages consumers’ access or visit is also collected. Cookies are used to store visitor information, enabling us to remember guests’ key info (name and address for example) for future reservations. This streamlines the user experience, making it easier for you to rebook by eliminating the need to re-enter information each time a reservation is made.
Heightened security measures are in place to protect against the loss, misuse or alteration of information collected on our website. We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.
While every effort is made to ensure all information on this website is current and correct, we cannot be held responsible for any loss (direct or indirect) resulting from the use of this information, including but not limited to the availability of rooms, prices and check-in/check-out dates and times.
As a prospective or actual guest of ours, you accept the Conditions of Use contained within our website. Use of our website confirms such agreement.
Online reservations may only be made by guests who are over the age of 18. Use of our online reservation system signifies your financial responsibility for all charges, fees and taxes incurred as a result of your reservation. Submitting a reservation confirms your approval that all information provided by you is true and correct. Any misuse of our online reservation system by you will result in your being denied access.
Capacity at SIL is limited; thus, if any special assistance is required, you must inform us upon booking your reservation. If you have not done so before checking-in, we reserve the right to refuse your reservation. With that said, our team is always willing to help provided we have the ability to do so. If you require assistance, please contact us immediately via E-mail or by calling 705-287-2242.
Links to Third Party Sites
Our website contains hyperlinks to websites operated by parties other than us. These hyperlinks are provided for your reference only. Their inclusion on our website does not imply an endorsement of the material contained on these sites or any association with the website owner.
Chief Privacy Officer
Sportsman Inn Limited
37 Channel Street
Killarney, Ontario P0M 2A0